{"id":1697,"date":"2025-02-18T08:47:22","date_gmt":"2025-02-18T06:47:22","guid":{"rendered":"http:\/\/nailosophie.shop\/?page_id=1697"},"modified":"2025-07-22T11:35:10","modified_gmt":"2025-07-22T08:35:10","slug":"rueckerstattungen-und-rueckgaberecht","status":"publish","type":"page","link":"https:\/\/nailosophie.shop\/en\/rueckerstattungen-und-rueckgaberecht\/","title":{"rendered":"Refunds and Returns Policy"},"content":{"rendered":"
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Returns for Beauty and Nail Polish Products<\/h2>

Important Hygiene Considerations<\/h3>

Due to the nature of beauty and cosmetic products, our return policy has specific guidelines to ensure health and safety:<\/p>

  • Unopened and unused products may be eligible for return<\/li>
  • Sealed, original packaging must be intact<\/li>
  • Products must be in their original, unmarked condition<\/li><\/ul>

    Return Process<\/h3>
    1. Contact our customer service within 2 days of receiving your order<\/li>
    2. Obtain a return authorization<\/li>
    3. Carefully package the unused product<\/li>
    4. Include the original invoice<\/li><\/ol>

      Return Shipping<\/h3>
      • The customer covers return shipping costs<\/li>
      • The return shipping address will be provided upon request<\/li><\/ul>

        Non-Returnable Items<\/h3>

        The following cannot be returned:<\/p>

        • Opened cosmetic or nail polish products<\/li>
        • Products that have been used or tampered with<\/li>
        • Items that have been damaged due to improper handling<\/li><\/ul>

          Refund Processing<\/h3>
          • Full refund will be provided (except for the shipping costs).<\/li>
          • Refunds will be processed within 5 business days after receiving the returned item<\/li>
          • Refund will be issued to the original payment method<\/li><\/ul>

            Exceptions<\/h3>

            We reserve the right to refuse returns that do not meet our strict hygiene and condition requirements.<\/p>

            This policy is subject to change. Always contact our customer service for the most up-to-date information.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

            R\u00fccksendungen f\u00fcr Kosmetik- und Nagellackprodukte Wichtige Hygiene\u00fcberlegungen Aufgrund der Beschaffenheit von Sch\u00f6nheits- und Kosmetikprodukten gelten f\u00fcr unsere R\u00fcckgabepolitik besondere Richtlinien, um Gesundheit und Sicherheit zu gew\u00e4hrleisten: Unge\u00f6ffnete und unbenutzte Produkte k\u00f6nnen zur\u00fcckgegeben werden Die versiegelte Originalverpackung muss unversehrt sein Die Produkte m\u00fcssen sich in ihrem urspr\u00fcnglichen, unbeschrifteten Zustand befinden R\u00fcckgabeprozess Kontaktieren Sie unseren Kundendienst innerhalb […]<\/p>","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"slim_seo":{"title":"R\u00fcckerstattungen und R\u00fcckgaberecht - Nailosophie Shop","description":"R\u00fccksendungen f\u00fcr Kosmetik- und Nagellackprodukte Wichtige Hygiene\u00fcberlegungen Aufgrund der Beschaffenheit von Sch\u00f6nheits- und Kosmetikprodukten gelten f\u00fcr unse"},"footnotes":""},"class_list":["post-1697","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nailosophie.shop\/en\/wp-json\/wp\/v2\/pages\/1697","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nailosophie.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nailosophie.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nailosophie.shop\/en\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/nailosophie.shop\/en\/wp-json\/wp\/v2\/comments?post=1697"}],"version-history":[{"count":0,"href":"https:\/\/nailosophie.shop\/en\/wp-json\/wp\/v2\/pages\/1697\/revisions"}],"wp:attachment":[{"href":"https:\/\/nailosophie.shop\/en\/wp-json\/wp\/v2\/media?parent=1697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}