Refunds and Returns Policy
Returns for Beauty and Nail Polish Products
Important Hygiene Considerations
Due to the nature of beauty and cosmetic products, our return policy has specific guidelines to ensure health and safety:
- Unopened and unused products may be eligible for return
- Sealed, original packaging must be intact
- Products must be in their original, unmarked condition
Return Process
- Contact our customer service within 2 days of receiving your order
- Obtain a return authorization
- Carefully package the unused product
- Include the original invoice
Return Shipping
- The customer covers return shipping costs
- The return shipping address will be provided upon request
Non-Returnable Items
The following cannot be returned:
- Opened cosmetic or nail polish products
- Products that have been used or tampered with
- Items that have been damaged due to improper handling
Refund Processing
- Full refund will be provided (except for the shipping costs).
- Refunds will be processed within 5 business days after receiving the returned item
- Refund will be issued to the original payment method
Exceptions
We reserve the right to refuse returns that do not meet our strict hygiene and condition requirements.
This policy is subject to change. Always contact our customer service for the most up-to-date information.
